Wholesale SMS Sales & Stability Techniques

About the Course

“Wholesale SMS Sales & Stability Techniques” was a complete, educational, informative, and condensed 24 hours training session divided into twelve (12) lessons. In these lessons Business Messaging insights were shared, techniques to develop business messaging clientele and valuable leads for new sales were revealed.

Nine (9) Senior Tutors from different aspects of the Messaging Industry shared their techniques in all aspects of Business Messaging such as: Sales, Operations, SMS Development & Stability Methods, OTT Messaging, Customer Service, Basic technical knowledge, Routing Principles, and more. The lessons provided 80 different topics shaping this entire course made exclusively for Junior and Medior Business Messaging Executives.

Main Topics:

1. SMS & Business Messaging
2. OTT & Business Messaging
3. Enterprise Messaging

4. Introduction to SMS Wholesale
5. The Messaging Revenues
6. Operations Management

7. Sales Development & Stability
8. GDPR Guidelines & Security
9. Technical Information for Sales

10. Social Media & Lead Generation
11. Sales Technics & Effective Communication
12. Customer Care & After Sales

Course Duration

The BMA Course was 8 classes it lasted for eight weeks . The duration of each class was 3 hours.
A Certification of Participation will be awarded to all participants who complete the Course.

Lesson breakdown:

Date

Duration

Lesson

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#1

Tuesday 31 Oct ’23

3 Hours

The Basic Principles of Messaging

Andreas Constantinides, Messaging Expert, Head of MoreThan160

  • What is Enterprise Messaging and how wholesale SMS aggregation can meet the enterprise expectations?
  • OMNI Channel Vs Multi Channel
  • The OMNI Channel Tools & Media
  • The Evolution of 2Way Communication

The Basic Principles of Messaging – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,75 out of 5.
Overall Training Journey Experience: 9,1 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#2

Tuesday 7 Nov ’23

1 Hour

GDPR – Introduction and Overview

Nemanja Miljkovic, Head of IT Operations & Security, DPO at HORISEN AG

  • Basic GDPR Principles
  • Steps to achieve compliance through privacy and security measures

GDPR Introduction and Overview – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,27 out of 5.
Overall Training Journey Experience: 8,5 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#3

Tuesday 7 Nov ’23

2 Hours

The Evolution of A2P Messaging

Andy Jones, Principal Consultant / Messaging

  • From Simple to Rich messaging – A2P – P2A – Other considerations (brand identity)
  • Adoption of business messaging by markets (and market vertical) – use cases and how they benefit markets
  • Business Messaging in the Omnichannel – mobile messaging in context of voice, video, web and application
  • Customer engagement and business benefits – why is mobile messaging the best solution.

The Evolution of A2P Messaging – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,70 out of 5.
Overall Training Journey Experience: 9,27 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#4

Tuesday 14 Nov ’23

1 Hour

Branding & Lead Generation Techniques

Andreas Constantinides, Messaging Expert, Head of MoreThan160

  • Effective Communication.
  • Social media & Lead Generation.
  • Personal Branding & Influence
  • Course Sum-Up Conclusions

Branding & Lead Generation Techniques – Previous Lesson Evaluation.

This Lesson has been rated by trainees as 4,81 out of 5.
Overall Training Journey Experience: 9 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#5

Tuesday 14 Nov ’23

2 Hours

Sales Practices & Stabilization Techniques

Andreas Constantinides, Messaging Expert, Head of MoreThan160

  • Sales Techniques, providing tools and methods for effective sales. Pre-Sales, Sales and After Sales tools were given for business development and additional business growth.
  • Customer Support & Loyalty Techniques. The methods on how to create long lasting and personal relations and able to maintain your customers no matter the crowdy competition.

Sales Practices & Stabilization Techniques – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,97 out of 5.
Overall Training Journey Experience: 9,56 out of 10.
Please click the below button for the whole evaluation of the lesson

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#6

Tuesday 21 Nov ’23

3 Hours

The Wholesale SMS Infrastructure

Cristina Rotaru, Director of Business Development at IDM

  • The Wholesale SMS Aggregation evolution of the business and the current situation.
  • Wholesale SMS infrastructure
  • Messaging Protocols
  • Routing, Testing, and Procurement

The Wholesale SMS Infrastructure – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,68 out of 5.
Overall Training Journey Experience: 8,8 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#7

Tuesday 28 Nov ’23

3 Hours

Conversational Commerce, Channels & Strategies

Michael Power, CPaaS consultant, CEO at Engage Mobile

  • Channels Overview
  • Conversational Commerce
  • Commercial Models
  • Sales Strategies

Conversational Commerce, Channels & Strategies– Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,53 out of 5.
Overall Training Journey Experience: 9,1 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#8

Tuesday 5 Dec ’23

3 Hours

Fundamentals of Routing Management

Zaffar Owais, CEO at Almuqeet INC

  • Routing management as a function in A2P Ecosystem
  • Route types and their characteristics
  • Routing management KPI’s
  • Best practices of Routing Management
 

Fundamentals of Routing Management– Previous Lesson Evaluation.
Trainees have rated this Lesson as 4,74 out of 5.
Overall Training Journey Experience: 9,5 out of 10.
Please click the below button for the complete evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#9

Tuesday 12 Dec ’23

3 Hours

Operations Management

Rafal Nowak, Business Messaging Director  at HORISEN

  • Understanding SaaS/CPaaS Demands (Enterprises, Telecoms)
  • Creating the highest level of efficiency for the direct B2B relationship with Telecoms and Enterprises.
  • Developing and delivering of SaaS/CPaaS solutions based on client needs and the abilities of the company.
  • Understanding customer demand and the available resources for production in the following sectors: Marketing – Customer Center – Identification & Verification – Enterprise Digitalization

Operations Management – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,74 out of 5.
Overall Training Journey Experience: 9,3 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#10

Tuesday 19 Dec ’23

1 Hour

Preparation and Monetization at Telco Conferences

Florence Sebastien, Telco Consultant, CEO at FSE Consulting

  • In this course the ways of a successful participation in a conference were examined. The ways for setting efficient appointments have been overviews, the advanced needed preparation was discussed and all the secrets that can bring more leads and potential customers were revealed. By the end of the lesson Trainees had all the neccessary keys for efficient networking monetization.

Preparation and Monetization at Telco Conferences – Previous Lesson Evaluation.

This Lesson has been rated by trainees as 4,46 out of 5.
Overall Training Journey Experience: 8,7 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#11

Tuesday 19 Dec ’23

2 Hours

Wholesale SMS – DOs & DONT’s

Fabrizio Salanitri, Messaging Specialist, CEO at HORISEN

  • In this session, Mr. Salanitri shared with the participants valuable information concerning the SMS Wholesale Industry. He revealed the most critical DO’s & DONT’s, and will disclosure the secrets for professional prosperity and success.

Wholesale SMS: DOs & DON’Ts – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,85 out of 5.
Overall Training Journey Experience: 9,4 out of 10.
Please click the below button for the whole evaluation of the lesson.

Pricing

Number of Trainees

Price

1 Trainee

1900€

2 Trainees

3400€ (1700€ each)

3 Trainees & more

Please

Certificate of Participation
Certification of Attendance has been awarded to all participants who completed the Course.