
Wholesale SMS Sales & Stability Techniques
About the Course
“Wholesale SMS Sales & Stability Techniques” it’s a complete, educational, informative, and condensed 24 hours training session divided into twelve (12) lessons. In these lessons, you will understand Business Messaging insights, find techniques to develop your business messaging clientele and create valuable leads for new sales.
Nine (9) Senior Tutors from different aspects of the Messaging Industry will share their techniques in all aspects of Business Messaging such as: Sales, Operations, SMS Development & Stability Methods, OTT Messaging, Customer Service, Basic technical knowledge, Routing Principles, and more. The lessons provide 80 different topics shaping this entire course made exclusively for Junior and Medior Business Messaging Executives.
Main Topics:
1. SMS & Business Messaging
2. OTT & Business Messaging
3. Enterprise Messaging
4. Introduction to SMS Wholesale
5. The Messaging Revenues
6. Operations Management
7. Sales Development & Stability
8. GDPR Guidelines & Security
9. Technical Information for Sales
10. Social Media & Lead Generation
11. Sales Technics & Effective Communication
12. Customer Care & After Sales
BMA#10 – Autumn ’23: Course Duration
The 10th BMA Course is 8 classes. The duration of the class is 3 hours. The Course is already announced for Tuesday 31 Oct ’23 at 14:00 CET, lasts for eight weeks, and ends on Tuesday 19 December ’23. A Certification of Participation will be awarded to all participants who complete the Course.
Lesson breakdown: 31 October – 19 December 2023
Date
Duration
Lesson
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#1
Tuesday 31 Oct ’23
3 Hours – Starting at 14:00 CET
The Basic Principles of Messaging
Andreas Constantinides, Messaging Expert, Head of MoreThan160
- What is Enterprise Messaging and how wholesale SMS aggregation can meet the enterprise expectations?
- OMNI Channel Vs Multi Channel
- The OMNI Channel Tools & Media
- The Evolution of 2Way Communication
The Basic Principles of Messaging – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,75 out of 5.
Overall Training Journey Experience: 9,1 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#2
Tuesday 7 Nov ’23
1 Hour – Starting at 14:00 CET
GDPR – Introduction and Overview
Nemanja Miljkovic, Head of IT Operations & Security, DPO at HORISEN AG
- Basic GDPR Principles
- Steps to achieve compliance through privacy and security measures
GDPR Introduction and Overview – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,27 out of 5.
Overall Training Journey Experience: 8,5 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#3
Tuesday 7 Nov ’23
2 Hours – Starting at 15:00 CET
The Evolution of A2P Messaging
Andy Jones, Principal Consultant / Messaging
- From Simple to Rich messaging – A2P – P2A – Other considerations (brand identity)
- Adoption of business messaging by markets (and market vertical) – use cases and how they benefit markets
- Business Messaging in the Omnichannel – mobile messaging in context of voice, video, web and application
- Customer engagement and business benefits – why is mobile messaging the best solution.
The Evolution of A2P Messaging – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,70 out of 5.
Overall Training Journey Experience: 9,27 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#4
Tuesday 14 Nov ’23
1 Hour – Starting at 14:00 CET
Branding & Lead Generation Techniques
Andreas Constantinides, Messaging Expert, Head of MoreThan160
- Effective Communication.
- Social media & Lead Generation.
- Personal Branding & Influence
- Course Sum-Up Conclusions
Branding & Lead Generation Techniques – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,81 out of 5.
Overall Training Journey Experience: 9 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#5
Tuesday 14 Nov ’23
2 Hours – Starting at 15:00 CET
Sales Practices & Stabilization Techniques
Andreas Constantinides, Messaging Expert, Head of MoreThan160
- Sales Techniques, providing tools and methods for effective sales. Pre-Sales, Sales and After Sales tools will be given for business development and additional business growth.
- Customer Support & Loyalty Techniques. The methods of how to create long lasting and personal relations and able to maintain your customers no matter the crowdy competition.
Sales Practices & Stabilization Techniques – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,97 out of 5.
Overall Training Journey Experience: 9,56 out of 10.
Please click the below button for the whole evaluation of the lesson
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#6
Tuesday 21 Nov ’23
3 Hours – Starting at 14:00 CET
The Wholesale SMS Infrastructure
Cristina Rotaru, Director of Business Development at IDM
- The Wholesale SMS Aggregation evolution of the business and the current situation.
- Wholesale SMS infrastructure
- Messaging Protocols
- Routing, Testing, and Procurement
The Wholesale SMS Infrastructure – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,68 out of 5.
Overall Training Journey Experience: 8,8 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#7
Tuesday 28 Nov ’23
3 Hours – Starting at 14:00 CET
Conversational Commerce, Channels & Strategies
Michael Power, CPaaS consultant, CEO at Engage Mobile
- Channels Overview
- Conversational Commerce
- Commercial Models
- Sales Strategies
Conversational Commerce, Channels & Strategies– Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,53 out of 5.
Overall Training Journey Experience: 9,1 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#8
Tuesday 5 Dec ’23
3 Hours – Starting at 14:00 CET
Fundamentals of Routing Management
Zaffar Owais, CEO at Almuqeet INC
- Routing management as a function in A2P Ecosystem
- Route types and their characteristics
- Routing management KPI’s
- Best practices of Routing Management
Fundamentals of Routing Management– Previous Lesson Evaluation.
Trainees have rated this Lesson as 4,74 out of 5.
Overall Training Journey Experience: 9,5 out of 10.
Please click the below button for the complete evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#9
Tuesday 12 Dec ’23
3 Hours – Starting at 14:00 CET
Operations Management
Rafal Nowak, Business Messaging Director at HORISEN
- Understanding SaaS/CPaaS Demands (Enterprises, Telecoms)
- Creating the highest level of efficiency for the direct B2B relationship with Telecoms and Enterprises.
- Developing and delivering of SaaS/CPaaS solutions based on client needs and the abilities of the company.
- Understanding customer demand and the available resources for production in the following sectors: Marketing – Customer Center – Identification & Verification – Enterprise Digitalization
Operations Management – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,74 out of 5.
Overall Training Journey Experience: 9,3 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#10
Tuesday 19 Dec ’23
1 Hour – Starting at 16:00 CET
Preparation and Monetization at Telco Conferences
Florence Sebastien, Telco Consultant, CEO at FSE Consulting
- In this course we will examine the ways of a successful participation in a conference. We will check all the ways for setting efficient appointments, we will talk about the preparation we need to do in advance and we will reveal all the secrets that can bring more leads and potential customers. By the end of the lesson you will have all the keys needed for efficient networking monetization.
Preparation and Monetization at Telco Conferences – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,46 out of 5.
Overall Training Journey Experience: 8,7 out of 10.
Please click the below button for the whole evaluation of the lesson.
Lesson
Date
Duration
Lesson Title
Tutor
Topics
#11
Tuesday 19 Dec ’23
2 Hours – Starting at 15:00 CET
Wholesale SMS – DOs & DONT’s
Fabrizio Salanitri, Messaging Specialist, CEO at HORISEN
- In this session, Mr. Fabrizio Salanitri CEO of HORISEN, will share with the participants valuable information concerning the SMS Wholesale Industry. He will reveal the most critical DO’s & DONT’s, and will disclosure the secrets for professional prosperity and success.
Wholesale SMS: DOs & DON’Ts – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,85 out of 5.
Overall Training Journey Experience: 9,4 out of 10.
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Pricing
Number of Trainees
Special Summer Offer
1 Trainee
1900€
2 Trainees
3400€ (1700€ each)
3 Trainees & more
1500 per person
Certificate of Attendance
Certification of Attendance will be awarded to all participants who complete the Course.