Wholesale SMS Sales & Stability Techniques

About the  Course – Last Course of 2022

“Wholesale SMS Sales & Stability Techniques” it’s a complete, educational, informative, and condensed 24 hours training session divided into twelve (12) lessons. In these lessons, you will understand Business Messaging insights, find techniques to develop your business messaging clientele and create valuable leads for new sales.

Ten (10) Senior Tutors from different aspects of the Messaging Industry will share their techniques in all aspects of Business Messaging such as: Sales, Operations, SMS Development & Stability Methods, OTT Messaging, Customer Service, Basic technical knowledge, Routing Principles, and more. The lessons provide 80 different topics shaping this entire course made exclusively for Junior and Medior Business Messaging Executives.

Main Topics:

1. SMS & Business Messaging
2. OTT & Business Messaging
3. Enterprise Messaging

4. Introduction to SMS Wholesale
5. The Messaging Revenues
6. Operations Management

7. Sales Development & Stability
8. GDPR Guidelines & Security
9. Technical Information for Sales

10. Social Media & Lead Generation
11. Sales Technics & Effective Communication
12. Customer Care & After Sales

BMA#6 – Course Duration

The 6th BMA course is 8 classes. The duration of the class is 3 hours. The course is already announced for Tuesday 11th of October ’22 at 14:00 CET, lasts for eight weeks, and finishes on Tuesday 29th of November ’22. A Certification of Attendance will be awarded to all participants who complete the Course.

Lesson breakdown – Oct 11th – Nov 29th ’22

Date

Duration

Lesson

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#1

Tuesday 11 October 2022

3 Hours – Starting at 14:00 CET

The Basic Principles of Messaging

Andreas Constantinides, Messaging Expert, Head of MoreThan160

  • What is Enterprise Messaging and how wholesale SMS aggregation can meet the enterprise expectations?
  • OMNI Channel Vs Multi Channel
  • The OMNI Channel Tools & Media
  • The Evolution of 2Way Communication

The Basic Principles of Messaging – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,75 out of 5.
Overall Training Journey Experience: 9,1 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#2

Tuesday 18 October 2022

1 Hour – Starting at 14:00 CET

GDPR – Introduction and Overview

Nemanja Miljkovic, Head of IT Operations & Security, DPO at HORISEN AG

  • Basic GDPR Principles
  • Steps to achieve compliance through privacy and security measures

GDPR Introduction and Overview – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,27 out of 5.
Overall Training Journey Experience: 8,5 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#3

Tuesday 18 October 2022

2 Hours – Starting at 15:00 CET

The Evolution of A2P Messaging

Andy Jones, Principal Consultant at Mobilesquared

  • From Simple to Rich messaging – A2P – P2A – Other considerations (brand identity)
  • Adoption of business messaging by markets (and market vertical) – use cases and how they benefit markets
  • Business Messaging in the Omnichannel – mobile messaging in context of voice, video, web and application
  • Customer engagement and business benefits – why is mobile messaging the best solution.

The Evolution of A2P Messaging – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,70 out of 5.
Overall Training Journey Experience: 9,27 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#4

Tuesday 25 October 2022

3 Hours – Starting at 14:00 CET

The Wholesale SMS Infrastructure

Cristina Rotaru, Director of Business Development at Yuboto

  • The Wholesale SMS Aggregation evolution of the business and the current situation.
  • Wholesale SMS infrastructure
  • Messaging Protocols
  • Routing, Testing, Procurement

The Wholesale SMS Infrastructure – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,68 out of 5.
Overall Training Journey Experience: 8,8 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#5

Tuesday 1 November 2022

1 Hours – Starting at 14:00 CET

Preparation and Monetization at Telco Conferences

Florence Sebastien, Telco Consultant, CEO at FSE Consulting

  • In this course we will examine the ways of a successful participation in a conference. We will check all the ways for setting efficient appointments, we will talk about the preparation we need to do in advance and we will reveal all the secrets that can bring more leads and potential customers. By the end of the lesson you will have all the keys needed for efficient networking monetization.

Preparation and Monetization at Telco Conferences – Previous Lesson Evaluation.

This Lesson has been rated by trainees as 4,46 out of 5.
Overall Training Journey Experience: 8,7 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#6

Tuesday 1 November 2022

2 Hours – Starting at 15:00 CET

Sales Practices & Stabilization Techniques

Andreas Constantinides, Messaging Expert, Head of MoreThan160

  • Sales Techniques, providing tools and methods for effective sales. Pre-Sales, Sales and After Sales tools will be given for business development and additional business growth.
  • Customer Support & Loyalty Techniques. The methods of how to create long lasting and personal relations and able to maintain your customers no matter the crowdy competition.

Sales Practices & Stabilization Techniques – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,97 out of 5.
Overall Training Journey Experience: 9,56 out of 10.
Please click the below button for the whole evaluation of the lesson

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#7

Tuesday 8 November 2022

3 Hours – Starting at 14:00 CET

Conversational Commerce, Channels & Strategies

Michael Power, CPaaS consultant, CEO at Engage Mobile

  • Channels Overview
  • Conversational Commerce
  • Commercial Models
  • Sales Strategies

Conversational Commerce, Channels & Strategies– Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,53 out of 5.
Overall Training Journey Experience: 9,1 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#8

Tuesday 15 November 2022

3 Hours – Starting at 14:00 CET

Operations Management

Rafal Nowak, Director Operator Partnerships DACH at Infobip

  • Understanding SaaS/CPaaS Demands (Enterprises, Telecoms)
  • Creating the highest level of efficiency for the direct B2B relationship with Telecoms and Enterprises.
  • Developing and delivering of SaaS/CPaaS solutions based on client needs and the abilities of the company.
  • Understanding customer demand and the available resources for production in the following sectors: Marketing – Customer Center – Identification & Verification – Enterprise Digitalization

Operations Management – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,74 out of 5.
Overall Training Journey Experience: 9,3 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#9 New Tutor, New Lesson

Tuesday 22 November 2022

2 Hours – Starting at 14:00 CET

Fundamentals of Routing Management

Rohit Medade, Head or Routing at RDCOM

  • Routing management as a function in A2P Ecosystem
  • Route types and their characteristics
  • Routing management KPI’s
  • Best practices of Routing Management
 

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#10 Guest Tutor, New Lesson

Tuesday 22 November 2022

1 Hour – Starting at 16:00 CET

SMS: Best and Worst Practices

Special Industry Guest

  • SMS: Best & Worst Practices
  • Case Studies

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#11

Tuesday 29 November 2022

1,5 Hours – Starting at 14:00 CET

Branding & Lead Generation Techniques

Andreas Constantinides, Messaging Expert, Head of MoreThan160

  • Effective Communication.
  • Social media & Lead Generation.
  • Personal Branding & Influence
  • Course Sum-Up Conclusions

Branding & Lead Generation Techniques – Previous Lesson Evaluation.

This Lesson has been rated by trainees as 4,81 out of 5.
Overall Training Journey Experience: 9 out of 10.
Please click the below button for the whole evaluation of the lesson.

Lesson

Date

Duration

Lesson Title

Tutor

Topics

#12

Tuesday 29 November 2022

1,5 Hour – Starting at 15:30 CET

Wholesale SMS – DOs & DONT’s

Fabrizio Salanitri, Messaging Specialist, CEO at HORISEN

  • In this session, Mr. Fabrizio Salanitri CEO of HORISEN, will share with the participants valuable information concerning the SMS Wholesale Industry. He will reveal the most critical DO’s & DONT’s, and will disclosure the secrets for professional prosperity and success.

Wholesale SMS: DOs & DON’Ts – Previous Lesson Evaluation.
This Lesson has been rated by trainees as 4,85 out of 5.
Overall Training Journey Experience: 9,4 out of 10.
Please click the below button for the whole evaluation of the lesson.

Pricing

Number of Trainees

Cost Per Trainee

1 Trainee

1900€

2 Trainees

3400€ (1700€ each)

3 Trainees & more

Ask for a quote

Certificate of Attendance
Certification of Attendance will be awarded to all participants who complete the Course.